Episodes
![Technology Innovation: From Telecom to Space Exploration to the Metaverse](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Jan 04, 2022
Technology Innovation: From Telecom to Space Exploration to the Metaverse
Tuesday Jan 04, 2022
Tuesday Jan 04, 2022
With Omicron extending the pandemic, Chris and Jon explore the longer-term implications of hybrid work, including how virtual experiences are becoming normalized, and how the metaverse isn’t that far-fetched now. With virtual modes becoming the new reality, we bring our analog lens to look at where technology innovation is going, especially for developing new models that are not bracketed by space and time.
![2021 in Review – Hybrid Work Realities and Consolidation Trends](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Wednesday Dec 01, 2021
2021 in Review – Hybrid Work Realities and Consolidation Trends
Wednesday Dec 01, 2021
Wednesday Dec 01, 2021
2021 did not lack for interesting developments, and Chris and I summed things up by focusing on two broad trends that we feel will set the stage for 2022. One would be the emerging hybrid work environment, and second would be industry consolidation, which saw both large and small deals. As AI’s star ascends, we consider the impact on who will be driving the buying decisions, and what’s driving their thinking.
![Copper Sunset - Why We‘ll Be Losing More Than a Telephony Network](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Nov 02, 2021
Copper Sunset - Why We‘ll Be Losing More Than a Telephony Network
Tuesday Nov 02, 2021
Tuesday Nov 02, 2021
Recent news regarding British Telecom’s plans to decommission their copper telephony network spurred us to explore the implications of Copper Sunset, as telephony companies look to move on from legacy networks for good. The universal access to phone service we have long enjoyed does not apply to Internet access, where the digital divide is becoming a key driver of economic success today. Chris and Jon explain why this matters, along with how we’ll be losing more than a network when those copper telephony systems are taken out of service.
![Can Collaboration Technology Save The Great Resignation?](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Oct 05, 2021
Can Collaboration Technology Save The Great Resignation?
Tuesday Oct 05, 2021
Tuesday Oct 05, 2021
Flipping the switch from summer to fall seems much easier than coaxing workers to shift from home to office, and we explore what’s behind the current trend known as The Great Resignation. There are good reasons why many workers aren’t just not coming back to the office, but leaving their jobs altogether. Chris and Jon examine the role collaboration technology plays in all this, along with what else is needed to keep workers happy and in the fold.
![How to Make Virtual Work Work, and Where Emerging Technologies Can Help](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Sep 07, 2021
How to Make Virtual Work Work, and Where Emerging Technologies Can Help
Tuesday Sep 07, 2021
Tuesday Sep 07, 2021
Labor Day is a good time to think about the longer-term implications of virtual work, and on this episode, we explore how this checks many boxes for workers, but less so for management. We also discuss how the world of consulting represents a good model for making this work, along with where emerging technologies can serve a higher purpose to build culture.
![Zoom/Five9 Deal and Back to the Office - Really?](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Wednesday Aug 04, 2021
Zoom/Five9 Deal and Back to the Office - Really?
Wednesday Aug 04, 2021
Wednesday Aug 04, 2021
Our timing was good to talk about the acquisition of Five9 by Zoom. Many implications to consider, especially for the remaining pure play contact center vendors, with more moves, no doubt to come. With summer beckoning and pandemic fears easing, we also explored how crowds are back now for many sporting events, live music, etc., but return to office – not so much.
![Who's the Boss? New Priorities for the Post-Pandemic Workplace](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Jul 06, 2021
Who's the Boss? New Priorities for the Post-Pandemic Workplace
Tuesday Jul 06, 2021
Tuesday Jul 06, 2021
On this episode, we review the emerging dynamics of the post-pandemic workplace between employees and employers. Both will need to be flexible in new ways, and while there's lots of great collaboration technology to make all this possible, there's more to a healthy workplace than work, and we have some thoughts on what's really important.
![Should Network Providers Be in the Content Business?](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Jun 01, 2021
Should Network Providers Be in the Content Business?
Tuesday Jun 01, 2021
Tuesday Jun 01, 2021
With AT&T spinning out Time Warner, it’s not hard to understand why Amazon just acquired MGM. Jon and Chris examine parallels here to last month’s podcast about the history of telecom, and it’s another example of how IP – Internet Protocol - has disrupted industries evolving from analog to digital technologies.
![Lessons Learned from the History of Telephony - Preview of our PulveREDU Course](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday May 04, 2021
Lessons Learned from the History of Telephony - Preview of our PulveREDU Course
Tuesday May 04, 2021
Tuesday May 04, 2021
Telephony has a long and rich history, and provides the template for the rise and fall of all forms of technology innovation that have followed. Chris and Jon connect the dots here, and more to come during our first PulveREDU online course on May 13.
![Hybrid Work: It’s Complicated! Microsoft's 2021 Work Trend Index Report](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Apr 06, 2021
Hybrid Work: It’s Complicated! Microsoft's 2021 Work Trend Index Report
Tuesday Apr 06, 2021
Tuesday Apr 06, 2021
Microsoft's new report has timely data around a hot trend these days – hybrid work. This is going to be the way forward as we come out of the pandemic, but with challenges that are distinct from both work from home, and working in the office. Chris and Jon have it covered on Episode 35 of Watch This Space.
![The New Voice - Exploring New Worlds Beyond Telephony](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Mar 02, 2021
The New Voice - Exploring New Worlds Beyond Telephony
Tuesday Mar 02, 2021
Tuesday Mar 02, 2021
For our latest episode, Chris and Jon look ahead to a post-pandemic world, but also to a new course we'll be offering on a new learning network, PulveREDU. We provide the backstory, and what founder Jeff Pulver is striving for, along witha preview for the topice - The New Voice. Target date is later in March for our course, and watch for registration details.
![Making Work From Home Work - Are We Putting Too Much Trust in Big Tech?](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Monday Feb 01, 2021
Making Work From Home Work - Are We Putting Too Much Trust in Big Tech?
Monday Feb 01, 2021
Monday Feb 01, 2021
For this episode, Jon and Chris explore issues around trust with the Internet, social media and Big Tech, and the challenges that poses to keep the work from home experiment going. The future of work is very much tech-driven, and we raise some questions about tech going too far or being used for the wrong reasons.
![Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Tuesday Jan 05, 2021
Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19
Tuesday Jan 05, 2021
Tuesday Jan 05, 2021
Season 4 of Watch This Space kicks off with an episode looking ahead to 2021 for the future of work, and thinking bigger about AI. There is nothing more pressing for the world to solve than COVID-19, and this is the moment AI is really built for. If that doesn’t catch your interest, I don’t know what will, so I hope you give this episode a listen.
![How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Monday Dec 07, 2020
Monday Dec 07, 2020
To close out Season 3, Jon and Chris recap a year like no other, looking at what went well and not-so-well with tech and the future of work in the age of COVID-19. In particular, we examine the challenges employers will face trying to bring workers back to the office in 2021, and the role AI can play can make work for both parties.
![Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys](https://pbcdn1.podbean.com/imglogo/image-logo/8648758/watch-this-space-logo_300x300.png)
Monday Nov 02, 2020
Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys
Monday Nov 02, 2020
Monday Nov 02, 2020
In this episode, we talk about highlights from three major events from last month – Zoom, Slack and Twilio – with Zoomtopia commanding most of our time. There’s just SO much innovation happening with cloud, AI, and collaboration technologies, but we also added a new segment to the podcast that’s all about music, touching on Keith Jarrett and Alicia Keys. Check it out to see how we tie all this together.